1. Introduction

These Terms and Conditions ("Terms") govern the provision of digital marketing consulting services and the Free Digital Marketing Health Check (the "Service") offered by Sophia Holland Thomas ("Consultant," "we," "us," or "our"). By engaging in our consulting services or requesting a Free Health Check, you ("Client," "you," or "your") agree to be bound by these Terms.

2. Services

2.1. Consulting Services
We offer digital marketing consulting services, including but not limited to SEO, PPC management, content marketing, CRM strategy, social media advertising, and conversion rate optimization (CRO). Specific services, fees, and deliverables will be outlined in a separate service agreement.

2.2. Free Digital Marketing Health Check
We offer a one-time, complimentary Digital Marketing Health Check to eligible businesses. This includes a high-level review of your digital marketing strategy, website performance, SEO, PPC, and customer relationship management. The results of this health check are provided as general guidance and do not constitute specific legal, financial, or professional advice.

3. Eligibility for Free Health Check

3.1. Eligibility
The Free Health Check is available to businesses that meet certain eligibility criteria as determined by us, including business size, industry, and geographic location. We reserve the right to refuse or revoke the Free Health Check if you do not meet our eligibility criteria.

3.2. One-Time Offer
The Free Health Check is a one-time offer per business. Multiple requests from the same business may not be honored.

3.3. Limitation of Services
The Free Health Check is a limited service designed to provide general insights. Any additional services or in-depth analysis will require a separate agreement and may be subject to fees.

4. Client Obligations

4.1. Information Accuracy
To provide accurate results in the Free Health Check and consulting services, you must provide true, complete, and up-to-date information about your business. We are not liable for any inaccuracies or errors in our recommendations that result from incorrect or incomplete information provided by you.

4.2. Timely Communication
You agree to cooperate with us in a timely manner, provide all necessary access to your digital marketing platforms, and communicate effectively to ensure the successful delivery of services.

5. Fees and Payments

5.1. Consulting Services
All fees for digital marketing consulting services will be specified in a separate service agreement. Payment terms will be outlined in the agreement and must be adhered to by the Client.

5.2. Free Health Check
The Free Health Check is provided at no cost. Should you require additional services following the health check, a proposal and fee structure will be provided separately.

6. Intellectual Property

6.1. Ownership
Any reports, analysis, strategies, or other deliverables provided to you remain the intellectual property of [Your Business Name] until all fees have been paid in full, if applicable.

6.2. License
Upon full payment of fees, you will be granted a non-exclusive, non-transferable license to use the deliverables solely for your business purposes.

7. Confidentiality

7.1. Confidential Information
Both parties agree to treat all information disclosed during the course of the engagement as confidential, including but not limited to business strategies, marketing plans, and proprietary data. Confidential information will not be shared with any third party without the prior written consent of the disclosing party.

7.2. Exceptions
Confidential information does not include information that:

• Is or becomes publicly available through no fault of the receiving party.

• Is received from a third party not under an obligation of confidentiality.

• Is independently developed by the receiving party without use of the other party's confidential information.

8. Limitation of Liability

8.1. Health Check Limitations
The Free Health Check provides general recommendations based on the information you provide and industry best practices. We do not guarantee specific results, and you acknowledge that the insights provided are intended as general guidance only.

8.2. Consulting Services
In no event shall [Your Business Name] be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, arising out of or in connection with the services provided, even if advised of the possibility of such damages.

8.3. Maximum Liability
Our maximum liability for any claim related to the provision of consulting services or the Free Health Check shall not exceed the total amount paid by you for the services rendered.

9. Termination

9.1. Termination by Client
You may terminate the consulting services agreement at any time by providing written notice. However, you will be responsible for payment of all services rendered up to the date of termination.

9.2. Termination by Consultant
We reserve the right to terminate the consulting services agreement or refuse to provide the Free Health Check if you fail to comply with these Terms or engage in unlawful or unethical behavior.

10. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

11. Amendments

We reserve the right to amend these Terms at any time. Any changes will be communicated to you via email or through our website. Continued use of our services following any amendments constitutes your acceptance of the new Terms.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact me at: me@sophiahollandthomas.com

These Terms ensure both parties are clear on their responsibilities and help to manage expectations for the Free Health Check and ongoing digital marketing consulting services.